Managing in today’s complex workplace demands a new type of leadership. Twenty-first century managers must lead as visionaries and entrepreneurs, mentors and change agents, team builders and servant-followers. To succeed, they must increase competitive advantage, improve customer service, nurture a diverse workplace and meet unprecedented global, ethical, and business challenges. Leadership success depends on developing and using the skills that move organizations and people forward toward these common goals and objectives.

This new edition of Leadership Skills for Managers delivers the knowledge, skills and guidance managers require to become twenty-first century leaders.

You’ll learn how to

·         Provide the direction to translate the organization’s vision into reality

·         Lead by example and share power to develop followers, build teams and make the organization successful

·         Coach, mentor and reward employees to foster new leaders and build a forward-moving workforce

·         Take risks and focus on continuous improvement

·         Stay the course in troubled times to manage change and make ethical decisions

·         Develop the essential attitudes and mindsets of a successful leader