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Available Services

Computer Center

Contact Us

Email: operations@uguam.uog.edu
Phone: 671-735-2640/30

Computer Lab Hours

M-F:8AM - 9PM
Sa:9AM - 3PM
Sun & Holidays: Closed

Web Advisor Hours

New!
As of 31 March 2014 WebAdvisor will be available 24/7 except for the the following maintenance windows:
M-Th: 8PM - 11PM
F: 8PM - 1AM
Sa: 8PM - 11PM


Available Services

Below you will find some of the services that ITRC / Computer Center provides. To request new services or find out more please contact ITRC / Computer Center.

Students

All students receive IT access when their enrollment is certified. This access includes their TritonID which grants them access to WebAdvisor and TritonPortal. Students also receive a school email address. All official UOG correspondence is sent to a student's official email address. Students are advised to check these accounts often or to setup forwarding.

Services offered are:

  • WebAdvisor
  • Student Portal
  • Email
  • CashNET
  • CollegeNET Faculty Evaluations

Faculty/Staff

Email and Internet Service
  1. Send a request with the approval from the respective administrator (VP, Dean, Director) to the ITR/CC for account setup.
  2. Make sure the necessary wiring connection in place (coordinate with Admin and Plant Management)
  3. Work station with necessary OS and software and network card (check with your Administrator and IT Coordinator)

Note: Please pop your mails, backup and delete mails to save mail box space

Access of Web-base Services
  1. Send an application to HRO for registration
  2. Access will be setup by the ITR/CC using HRO’s registration

Note: Access setup process will be run automatically at 3PM daily.

Wireless Access
  1. Bring your laptop to the Center for setup
Research and Statistical Analysis Packages
  1. PC SPSS is available at ITR/CC labs and other labs on the campus
  2. SAS in the central server is available for access Send an application to the Center for SAS access setup
Antivirus Software
  1. Copy is available for UOG employees
  2. Obtain a copy from the Center
Offering x90 courses with the Faculty for student internship, practicum, etc
  1. A variety of IT related areas- such as Office Automation, Micro computer maintenance service, Networking, Email/Internet support and Student Information support- can be developed and offered with the faculty.
Grant Application
  1. Provide IT related specs, costs, etc.
  2. If applicable, serves as co-applicant
Training
  1. Helpdesk, Email and WebAdvisor training/orientation: Contact AJ and Shaun at the Center: aj@uguam.uog.edu, shaunm@uguam.uog.edu Tel: x 2634,30,35 & 40