You are here

Office of Information Technology » Services

Services

Services

Services



Students

All Students receive IT access when their enrollment is certified. This access includes their Triton ID, which grants them access to their Office 365 GoTritons Student Email, WebAdvisor and Triton Portal. All official UOG correspondence is sent to a Student's official email address. Students are advised to check these accounts often to stay up to date with UOG's latest news and important announcements. Student downloadable information can be found here.

Provides students to their own academic records. Students may view their class schedules, grades, financial aid information and transcripts. Through this service, you are also able to register, withdraw, or drop classes.

Triton Portal grants students easy access to information on the UOG campus. Using Triton Portal allows students to find more information about campus services, complete faculty evaluations, access WebAdvisor, make payments, and more.

Student email accounts are assigned to all confirmed University of Guam Students. All official University emails will only be sent to student university email accounts. Our Student GOTRITONS Email system is powered by Microsoft Office 365, offering better email capabilities that allows Students many benefits. As a Student, your GoTritons Email includes an Office 365 software subscription that can be used online AND downloaded directly to your Mac/PC or even your iOS and Android devices.
  • Microsoft Office 365 Email with over 50GB of email storage.
  • Microsoft OneDrive with 1TB of storage.
  • Microsoft Office 365 Office Suite (Word, PowerPoint, Excel, etc) to create and share documents, spreadsheets and calendars with others.
  • Access to your information from anywhere with an internet connection.

 

This service can be accessed through WebAdvisor or through Triton Portal. CashNet allows students to view balances and make payments.
This service can be accessed through Triton Portal. CollegeNet allows students to evaluate Faculty members for classes they are registered for.

  • Students may print up to 300 pages per semester.
  • Students are allocated 100mb of personal storage per semester
  • Students can customize their 4-16 digit PIN.
  • Students are automatically logged out of computers upon card removal.

Faculty and Staff  

Faculty downloadable information can be found here

Having problems? Tell us on HelpDesk!

Click here to learn more about HelpDesk

 

  • Send a request with the approval from the respective administrator (VP, Dean, Director) to the OIT/Computer Center for account setup.
  • Make sure the necessary wiring connection in place (coordinate with Admin and Plant Management)
  • Work station with necessary OS and software and network card (check with your Administrator and IT Coordinator)

 

  • Send an application to HRO for registration
  • Access will be setup by the OIT/Computer Center using HRO’s registration

Note: Access setup process will be run automatically at 3PM daily.

Bring your wireless capable device to the OIT/Computer Center for network setup.
  • SPSS is available on all OIT/Computer Center labs as well as other computer labs on campus.
  • SAS in the central server is available for access. Send an application to the Center for SAS access setup.
  • Antivirus software is available to all UOG Employees
  • Submit a HelpDesk request and drop your computer to the OIT/Computer Center for servicing.
A variety of IT related areas- such as Office Automation, Micro computer maintenance service, Networking, Email/Internet support and Student Information support- can be developed and offered with the faculty.
  • Provide IT related specs, costs, etc.
  • If applicable, serves as co-applicant
HelpDesk, Email and WebAdvisor Training/Orientation: Please contact our office at (671) 735-2640 or email us at helpdesk@triton.uog.edu
User must back up important data and create an IT Helpdesk ticket for formal documentation before turning in hard drives. Please contact the UOG Office of Information Technology at (671) 735-2640 for more information. 

Software Downloads

 

Please be advised that you will need to login with your Student, Faculty or staff office 365 email credentials to activate the software. Should you have any questions, please contact the Office of Information Technology at (671) 735-2640.

Microsoft Office 2016 for Windows
Microsoft Office 2016 for Mac OS X

UOG VPN login credentials need to be obtained from the Office of Information Technology. To obtain credentials, submit a VPN request form along with the request form for VPN Credentials. Upon receiving login credentials, click on one of the download links below to download the VPN software to your computer. Should issues arise please contact the Office of Information Technology at (671) 735-2640.

Click here to submit a VPN request form.

Click here to submit a request for VPN Credentials

Download to Cisco VPN Software

VPN for Windows
VPN for Mac OS X

Firefox 52 ESR for use with WebUI Microsoft silverlight issues. If issues arise, please contact the Office of Information Technology at (671) 735-2640.

Firefox ESR for Windows
Firefox ESR for Mac OS X

UOG Help is a software where our Staff can provide remote support to Staff and Faculty. Should you have any questions, please contact the Office of Information Technology at (671) 735-2640.

Click here to Download UOG Help

TeamViewer establishes incoming and outgoing remote desktop and computer-to-computer connections for real-time support or access to files, networks and programs. Should you have any questions, please contact the Office of Information Technology at (671) 735-2640.

TeamViewer for Windows
TeamViewer for Mac OS X

TeamViewer establishes incoming and outgoing remote desktop and computer-to-computer connections for real-time support or access to files, networks and programs. Should you have any questions, please contact the Office of Information Technology at (671) 735-2640.

TeamViewer for Windows
TeamViewer for Mac OS X
US News and World Report Best Colleges badge for Social Mobility 2023-2024