Monday through Friday, 8am to 5pm. Closed on Weekends and Holidays.
Vendor payments are released at the Cashier, Admin Bldg. Monday - Friday from 8 a.m. to 5 p.m.
Pick-up vendor payment or student checks (Pell, Merit, etc.) at the Business Office. Must have valid photo (I.D.) identification card.
If the receipt of your award results in a credit balance on your student account, the University will issue a refund to you via check or direct deposit.
Direct Deposit is the fastest and most secure way to receive your refund. By electing this option, a student's refund will be directly deposited into their checking account, at the financial institution of choice, which will ultimately be faster than waiting for the check to arrive in the mail. Students who do not enroll in the direct deposit of student refunds will have their refund issued by check.
If you are using Tuition Assistance (TA) to pay for your education and drop or withdraw from a course, the Department of Defense requires that University of Guam return any unearned TA funds to the department based on how much of the course you completed and that you pay a portion of those returned funds. You may owe a portion of your tuition to the University of Guam and/or a portion to your military branch.
16 Week Course Withdraw Submitted*
|Before or during weeks 1-2||100%|
|During weeks 3 – 4||75%|
|During weeks 5 - 8||50%|
|During week 9 (60% of course completed)||40%|
|During weeks 10 - 16||0%|
Before dropping or withdrawing from a course, please contact your ESO (military education
office) or the University of Guam’s Military/Veteran Student Services to determine how it could impact your Military Tuition Assistance and potential repayment
*A 4 week course, 5 week course and 7 week course, are 60% completed at 2.4 weeks, 3 weeks, and 4 weeks, respectively. For more information contact your ESO or UOG's Military/Veteran Student Services.
Abigail R. P. Martin
Tel: (671) 735-2942
Associate Comptroller / Bursar
Tel: (671) 735-2913
Grants Management Supervisor
Tel: (671) 735-3001
General Ledger Supervisor
Tel: (671) 735-2911
Tel: (671) 735-2945/46
Tel: (671) 735-2950
Supply Management Administrator