Office of Information Technology
Please be advised that a number of Spear Phishing emails have made it through the Microsoft Office 365 system SPAM filters.
Spear Phishing is an email spoofing fraud attempt that targets a specific organization seeking unauthorized access to confidential data. While spear phishing is similar to a phishing email, the messages are typically more personalized, making it appear that they are from a person or organization that you are familiar with --a trusted source. The success of spear phishing hinges on its ability to appear authentic and how logical the request seems to be. Everyone with an email address is a potential target.
The Office of Information Technology continues to make improvements in information security, however, the best defense against these attacks is knowing how to spot and report them.
Please be vigilant when dealing with emails containing links or attachments, especially those purporting to be from the University of Guam or from our Helpdesk asking you to click on a link.
If you have received a spear phishing email and you clicked on the link and provided your university credentials (username and password), please contact the IT Helpdesk at671-735-2640 or email@example.com so that IT staff can check your university account and perform any necessary information security actions.
If you are unsure of the authenticity of an email you received, please don't hesitate to contact the Office of Information Technology for advice.
Below are some ways to identify a fraudulent email:
Monday - Friday: 8AM - 9PM
Saturday: 8AM - 5PM
Sundays & Holidays: Closed