Office of Information Technology

Services Shutdown Due to Typhoon Mangkhut

announcement-header

Service Interruptions Due to Typhoon Wutip

The Office of Information Technology will be keeping IT services running for as long as possible during the passage of Typhoon Wutip.

To protect crucial campus information, the Ellucian Colleague system will be backed up this afternoon. This will result in downtime from 2:00 PM - 5:00 PM for the following IT services:

  • Ellucian Colleague – Datatel UI and Datatel WEB UI
  • WebAdvisor

All other services will continue to be available as long as the Computer Center Building has power. In the event of a complete power outage due to a failure with the backup generator, the following services will become intermittent or unavailable:

  • Eduroam Wireless and Wired Internet Connectivity
  • Ellucian Colleague – Datatel UI and Datatel WEB UI
  • WebAdvisor
  • Etrieve Forms
  • Triton Portal
  • CashNet - Payment Service
  • SoftDocs
  • Financial Aid Self Service
  • Moodle

A message regarding the status of IT services will also be posted at the Office of Information Technology Homepage at http://www.uog.edu/it.

WHEN?

Friday, February 22, 2019, beginning at 2:00 PM.

WHAT IS REQUIRED OF ME?

No actions are required. However, if you are planning to use any of the services above, you may experience disruptions during the service-outage period.

QUESTIONS?

If you have any questions, please contact the IT Help Desk at helpdesk@uog.edu.

We thank you in advance for your patience and understanding. Please stay safe during the passage of Typhoon Wutip.

Si Yu'os Ma'ase.

oit-announcement-footer


COMPUTER LAB HOURS

Monday - Friday: 8AM - 9PM
Saturday: 8AM - 5PM
Sundays & Holidays: Closed


CONTACT 24/7

Email: helpdesk@uog.edu 
Phone: 671-735-2640/30 

  • The Office of Information Technology will be shutting down services for CLASS (HSS and ECC) to upgrade the network equipment.

    Network Services Shutdown Due to Upgrade

  • services shutdown

    Services Shutdown Due to Typhoon Yutu

  • services shutdown

    Services Shutdown Due to Typhoon Mangkhut

  • The Office of Information Technology and Plant Facilities will be removing the old Data Center UPS (Uninterruptible Power Supply).

    Scheduled System Shutdown July 29

  • Spear Phishing is an email spoofing fraud attempt that targets a specific organization seeking unauthorized access to confidential data.  While spear phishing is similar to a phishing email, the messages are typically more personalized, making it appear that they are from a person or organization that you are familiar with --a trusted source.  The success of spear phishing hinges on its ability to appear authentic and how logical the request seems to be.  Everyone with an email address is a potential target.

    Spear Phishing Email Alert