Office of Information Technology

Faculty & Staff Services

Faculty & Staff Services

Click here for instructions

 
Faculty downloadable information can be found here
Having problems? Tell us on HelpDesk! Learn more.
 
  • Send a request with the approval from the respective administrator (VP, Dean, Director) to the OIT/Computer Center for account setup.
  • Make sure the necessary wiring connection in place (coordinate with Admin and Plant Management)
  • Work station with necessary OS and software and network card (check with your Administrator and IT Coordinator)

 

  • Send an application to HRO for registration
  • Access will be setup by the OIT/Computer Center using HRO’s registration

Note: Access setup process will be run automatically at 3PM daily.

Bring your wireless capable device to the OIT/Computer Center for network setup.
  • SPSS is available on all OIT/Computer Center labs as well as other computer labs on campus.
  • SAS in the central server is available for access. Send an application to the Center for SAS access setup.
  • Antivirus software is available to all UOG Employees
  • Submit a HelpDesk request and drop your computer to the OIT/Computer Center for servicing.
A variety of IT related areas- such as Office Automation, Micro computer maintenance service, Networking, Email/Internet support and Student Information support- can be developed and offered with the faculty.
  • Provide IT related specs, costs, etc.
  • If applicable, serves as co-applicant
HelpDesk, Email and WebAdvisor Training/Orientation: Please contact our office at 735-2640 or email us at helpdesk@triton.uog.edu
User must back up important data and create an IT Helpdesk ticket for formal documentation before turning in hard drives. Please contact the UOG Office of Information Technology at 735-2640 for more information. 

Software Downloads 

Please be advised that you will need to login with your Student, Faculty or staff office 365 email credentials to activate the software. Should you have any questions, please contact the Office of Information Technology at 735-2640.

UOG VPN login credentials need to be obtained from the Office of Information Technology. To obtain credentials, submit a VPN request form along with the request form for VPN Credentials. Upon receiving login credentials, click on one of the download links below to download the VPN software to your computer. Should issues arise please contact the Office of Information Technology at 735-2640.

Click here to submit a VPN request form.

Click here to submit a request for VPN Credentials

Download to Cisco VPN Software

Firefox 52.3 ESR for use with WebUI Microsoft silverlight issues. If issues arise, please contact the Office of Information Technology at 735-2640.

UOG Help is a software where our Staff can provide remote support to Staff and Faculty. Should you have any questions, please contact the Office of Information Technology at 735-2640.

TeamViewer establishes incoming and outgoing remote desktop and computer-to-computer connections for real-time support or access to files, networks and programs. Should you have any questions, please contact the Office of Information Technology at 735-2640.


COMPUTER LAB HOURS

Monday - Friday: 8AM - 9PM
Saturday: 8AM - 5PM
Sundays & Holidays: Closed


CONTACT 24/7

Email: helpdesk@uog.edu 
Phone: 671-735-2640/30

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