IT | UOG Helpdesk
UOG Helpdesk
IT | UOG Helpdesk
About Helpdesk
The UOG Helpdesk is a ticketing system that provides UOG employees a platform to request or inquire about technical inquiries regarding systems and services provided or handled by the UOG Office of Information Technology (IT), UOG Maintenance, and/or the UOG Office of Institutional Effectiveness (OIE).
There are three (3) types of requests that can be made through the UOG Helpdesk system, which include the following:
| Type of Ticket Request | Description |
| IT Helpdesk |
Create requests for any technical inquiries involving:
|
| Institutional Research (OIE) |
Create requests for any inquiries involving:
|
| Maintenance Work Order |
Create requests for any inquiries involving:
|
Login into Helpdesk
Login using eduroam credentials.
How to Guides
Learn more about Helpdesk here.
COMPUTER LAB HOURS
Monday - Friday: 8AM - 7PM
Saturday: Closed
Sundays & Holidays: Closed
CONTACT OFFICE OF IT
Email: helpdesk@triton.uog.edu
Phone: 671-735-2640/30
Monday - Friday: 8AM - 10PM
Saturday, Sundays & Holidays: Closed
CONTACT NETWORK SUPPORT
Email: uognoc@triton.uog.edu
Phone: 671-969-2205
CONTACT MOODLE HELP
Phone: 671-735-2620/21
Email: moodlehelp@triton.uog.edu
Monday - Friday: 8AM - 5PM
Sundays & Holidays: Closed
